Automated product and application advice — accurate, transparent and GDPR-compliant.
Automated product and application advice — accurate, transparent and GDPR-compliant.

Controllable AI for technical customer enquiries

No generic chatbots. No black box.

Our AI evaluation technology makes response quality measurable and controllable. It can be implemented using existing technical documentation and requires no specialist knowledge of AI.

For 80% less effort required in sales, support and technical advice.

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Worldwide leading medium-sized enterprises and corporations use FoxBase

Worldwide leading medium-sized enterprises and corporations use FoxBase

Problems of our customers

Increasing complexity and speed

Scarcity of trained and experienced staff
Increasingly complex offers and regulations
Customers demand immediate and digital information
Wasting time on simple, manual tasks

Scarcity of trained and experienced staff
Increasingly complex offers and regulations
Customers demand immediate and digital information
Wasting time on simple, manual tasks

Weaknesses of current providers

Poor quality of AI responses
High effort in implementation and maintenance
Missing opportunities for training and quality monitoring
Insufficient protection regarding security and compliance

The AI product expert as a solution

The AI product expert as the solution

100% GDPR Compliant

GDPR Compliant

ISO 27001 certified software made in Germany, free choice of model/service providers – operated in a secure environment with no knowledge transfer to third-party services.

Self-Service

Easily trainable and fully controllable with a Low Code/No Code Workbench for setup and maintenance without programming knowledge, also for the quality assurance of your configured AI.

Simple introduction

PDF data sheets/catalogues or website content are sufficiently available for the AI as a data source, with a free prototype in 30 minutes and a functional and quality-assured pilot in 4 weeks.

One-Stop Shop

AI in combination with various recommendation logic options (selection, configuration, calculation) and various B2B standard functions (e.g. connections to PIM, shop, CRM, etc.).

Natural language

Use & Adapt LLMs

Connect Pre-Trained LLMs

Optimize Results with ML

The AI Product Expert

Natural language

Use & Adapt LLMs

Connect Pre-Trained LLMs

Optimize Results with ML

Typical application areas and added values

Here, FoxBase saves time – every day: The AI Product Expert takes over routine tasks, answers customer inquiries immediately, and creates space for what matters: personal advice and innovation.

Technical Sales

Smart recommendations
Reduces consulting effort by up to 80%

Digital product consulting
Increases conversion rate by approximately 25%

Smart recommendations
Reduces consulting effort by
up to 80%

Digital product consultation
Increases conversion rate by approx. 25%

Product Management

Automated Product Q&A

Automatically answers over 70% of all standard questions

Intelligent Product Search
Reduces inquiries by up to 40%

Marketing & Pre-Sales

Interactive Product Consulting

Increases website inquiries by up to three times

Lead Qualification

Separates 90% of unsuitable inquiries from genuine leads

Knowledge transfer

Uniform Knowledge Base

Same level of information in Sales, PM and Support

Faster Onboarding
Reduces the onboarding time for new employees by 60%

Why now? Because efficiency is becoming measurable.

The value calculator for calculating how much time and cost can be saved with FoxBase – and why it is worth using immediately.

B2B standard features in conjunction with our AI

From automatic quote generation to precise quantity calculation – FoxBase provides tools that save time, avoid errors and make complex products easy to manage.

Data sheets, bill of materials

and assembly instructions

FoxBase enables the easy creation and management of datasheets, bills of materials, and assembly instructions to efficiently organize and provide complex product information.

Price and quantity calculation

With FoxBase, price and quantity calculations can be automated to quickly and accurately create offers and maintain cost control.

Automated Quotation Generation

With automated quoting, customers can quickly and effortlessly generate professional quotes themselves by using predefined templates.

Insights

FoxBase provides detailed insights and analyses that enable you to make informed decisions based on data and identify business opportunities.

Incompatibilities

The feature can automatically detect and consider incompatibilities and conflicts in the proposal creation to avoid errors.

database

FoxBase can also be used as a product database that is easy to maintain and always provides employees and customers with up-to-date information.

Why FoxBase!?

With the AI Product Expert, automate recurring customer inquiries, technical questions, and product recommendations – around the clock, with the highest quality and fully compliant with data protection regulations.

Book a demo