Industry: Gardening and Forestry

STIHL Product Battery Advisor

STIHL Product Battery Advisor

STIHL Product Battery Advisor

STIHL is expanding its digital advisory experience for customers

STIHL is expanding its digital advisory experience for customers

STIHL expands digital consulting experience for their customers

Product: Power tools and equipment
Target audience: Forestry and private use

Product: Power tools and equipment
Target audience: Forestry and private use

About STIHL

About STIHL

About STIHL

The STIHL Group develops, manufactures, and distributes motorized equipment for forestry, agriculture, landscaping, construction, and private garden owners. The range is complemented by digital solutions and services. The company was founded in 1926 and is active today in over 160 countries.

The STIHL Group develops, manufactures, and distributes motorized equipment for forestry, agriculture, landscaping, construction, and private garden owners. The range is complemented by digital solutions and services. The company was founded in 1926 and is active today in over 160 countries.

Added value for STIHL

Additional values for STIHL

Flexible adaptability in the backend

Easy integration with other systems

More conversion also through digital channels

Product and customer insights

Custom evaluation

Goal

Goal

Goal

Digitalization of the advisory experience

Digitalization of the consulting experience

Digitization of the consultation experience

STIHL products are generally distributed through the service-providing specialist trade. In addition to the specialist trade, customers should be provided with an online shop, which is also intended to be expanded internationally in the coming years. In order to offer customers not only an online shop, but also a good consultation experience, STIHL has opted for our solution, the Digital Product Selector. The aim was to enable customers to have an optimal customer journey and consultation around the clock and thus enhance the shopping experience.

Result

Result

Result

The STIHL Product Battery Advisor

The battery advisor is integrated on the STIHL website and now offers professionals in gardening and landscaping, municipalities, and janitorial services a quick and easy way to find out online which battery-powered devices and charging solutions best suit their tasks. The advisory tool asks for specific activities, device categories, and usage times and calculates an individual recommendation based on this. In addition, the customer also receives suitable alternative suggestions and information on which battery products, how many batteries, and which charging infrastructure they specifically need. The selection can then be added to the shopping cart. Not only customers, but also specialist retailers benefit from the digital battery advisor, as the advisory process is simplified.

Plus

Plus

Plus

The tool creates more transparency about the battery technology of STIHL

The STIHL battery advisor is particularly characterized by the fact that it consistently implements the most important basic principle for the company, sustainability. STIHL not only modifies existing products and develops new ones, but also consistently implements their sustainability approach in sales by, among other things, drawing attention to suitable alternatives and creating more transparency about battery consumption.


The tool shows the costs for the assembled equipment fleet and the required batteries and chargers. In doing so, the customer receives a cost comparison of the proposed equipment selection including ongoing operating costs versus the costs of comparable petrol products. The economic calculation is also intended to support the customer in making a purchase decision.

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

Let's talk

Oststrasse 10,

40211 Düsseldorf

contact@foxbase.de

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

English

Product

References

Resources

Inside FoxBase

Product

Contact sales

English

Language

FoxBase platform

FoxBase platform

Product

Contact sales

English

Language

FoxBase platform

FoxBase platform