Branch: Plastic

Branch: Plastic

Testing configurator for test services in the plastic industry

Testing configurator for test services in the plastic industry

Testing configurator for test services in the plastic industry

Plastic Institute Lüdenscheid acquires new customers with innovative Single Point of Contact

Plastic Institute Lüdenscheid acquires new customers with innovative Single Point of Contact

Product: Standard tests
Target audience: Plastic trade, manufacturer of automotive products

Product: Standard tests
Target group: Plastic trade, manufacturer of automotive products

About the Kunststoff-Institut Lüdenscheid

About the Kunststoff-Institut Lüdenscheid

About the Kunststoff-Institut Lüdenscheid

The Kunststoff-Institut Lüdenscheid leads a network with over 400 members. Since March 2013, the institute has been awarded the Gold Label for Cluster Management Excellence. The core business of KIMW Testing and Analysis GmbH - one of the 5 companies of Kunststoff-Institut Lüdenscheid, an active member of DIN and represented in various standardization committees and working groups - is the qualification of OEM components through material and surface testing, as an ISO 17025 accredited and certified testing institute by many automotive OEMs.

The Kunststoff-Institut Lüdenscheid leads a network with over 400 members. Since March 2013, the institute has been awarded the Gold Label for Cluster Management Excellence. The core business of KIMW Prüf- und Analyse GmbH – one of the 5 companies of Kunststoff-Institut Lüdenscheid, an active DIN member and represented in various standardization committees and working groups – is the qualification of OEM components through material and surface testing, accredited to ISO 17025 and certified by many automotive OEMs.

The Kunststoff-Institut Lüdenscheid leads a network with over 400 members. Since March 2013, the institute has held the Gold Label for Cluster Management Excellence. The core business of KIMW Testing and Analysis GmbH – one of the 5 companies of Kunststoff-Institut Lüdenscheid, an active DIN member and represented in various standardization committees and working groups – is the qualification of OEM components through material and surface testing, as an ISO 17025 accredited and certified testing institute by many automotive OEMs.

With the offer configurator, we offer our customers and prospects a unique single point of contact. You will now find an individual offer in just a few minutes and can conclude our services directly. With the offer configurator, we provide a clear competitive advantage over other providers.

Jörg Günther | Managing Director bei KIMW Prüf- und Analyse GmbH

Jörg Günther

Managing Director bei KIMW Prüf- und Analyse GmbH

Goal

Goal

A flawless offer configurator for standard testing

A flawless quotation configurator for standard tests

A faultless offer configurator for standard tests

The institute offers examinations on mechanical, thermal, chemical, and other properties according to DIN or ISO. To make it easier for buyers, project managers, quality planners, or salespeople to research the appropriate testing scopes, KIMW was looking for an offer configurator, or a solution that compiles the relevant positions according to the testing standard.


The goal was to simplify planning for customers and give them more certainty in their selection. For example, through the offer configurator, even buyers with little expertise should be able to obtain a flawless quote in just a few clicks. Due to the large number of standards that can be tested, which are offered to the customer in the configurator, data preparation posed the greatest challenge. Through joint coordination and preparation in Excel logic, the data and logic were ultimately stored in an easily maintainable format.

implementation

implementation

Tested at the fair

In a joint workshop, an initial questionnaire and the logic to achieve the desired outcome were defined. As a result, each user should receive a simple overview of what needs to be checked, how many components are required, how long the testing will take at most, and how much it will cost in total. There were numerous interrelated factors to consider. On the FoxBase platform, this was possible with an individually programmed calculation of the maximum processing time for all test items and the summation of the individual testing costs. With the appropriate styling, the result could be clearly presented to the customer.


Subsequently, KIMW, with support from FoxBase, developed the quotation configurator, which was first tested at the Fakuma trade fair. After successfully testing the quotation configurator in the market, it was published in the institute's webshop. Customers and interested parties are guided through an interactive questionnaire to the service that suits their requirements and can complete the purchase directly, as the software is linked to the shopping cart.

special feature

special feature

special feature

special feature

The new DIN SPEC 91446

The FoxBase platform aids in the simple and swift selection of standard tests in the area of 'Automotive Testing'. Not only do customers and interested parties benefit from the software, but also the institute's sales staff, as they save time in creating estimates. At the same time, the offer configurator promotes the newly created DIN SPEC 91446 co-developed by the Plastics Institute Lüdenscheid. The KIMW offers service and advice for implementation via the configurator, as well as all necessary tests including labeling.

The DIN SPEC 91446 provides comprehensive guidelines on data quantity and quality for material classification. It establishes a system for classifying plastic recyclates according to the depth of their description. This helps to prepare plastic waste into recyclates that can be reused in equivalent or higher-quality products – www.dql.expert.

Kunden und Interessenten profitieren, indem …

Kunden und Interessenten profitieren, indem …

sie weniger Recherche- und Arbeitsaufwand haben

ihnen eine minimierte Fehlergefahr garantiert wird

sie 24/7 innerhalb kürzester Zeit das passende Ergebnis finden

Result

Result

Result

Single Point of Contact

The Kunststoff-Institut Lüdenscheid offers an innovative Single Point of Contact with the online offer configurator, through which all necessary DQL tests including costs and estimated processing time can be calculated and ordered directly. A Single Point of Contact has been created along the needs of customers and prospects. All important information is now much more accessible, which simplifies planning for the customers. At the same time, the institute's staff has gained flexibility with the software, as they can easily implement further offers themselves or with the support of FoxBase.

Applied Features:

Applied Features:

Simple result download

Sum calculation and time calculation

Webshop connection

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

Let's talk

contact@foxbase.de

+49 211 1586 4066

Oststrasse 10,

40211 Düsseldorf

Let's talk

Oststrasse 10,

40211 Düsseldorf

contact@foxbase.de

English

References

Inside FoxBase

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Contact sales

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FoxBase platform

FoxBase platform

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