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Matrix recommendation

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Choose Recommendation Method

In the standard case, the algorithm matrixRecommendation should be selected in the Choose Recommendation Method area.

If we have developed a tailored algorithm for you, you can select it here. We usually do this for large product portfolios or when we have introduced an automated connection to a PIM system. In this case the itemListRecommendation is selected.

Number of Recommendations shown

In the Number of Recommendations shown area the maximum number of products displayed on the results page can be specified. We suggest the upper limit of three products.

Special fields - matrixRecommendation

exclude answers

Excluding answers in the results determination

In the area Special fields with the selection of the option exclude_answers answer options can be excluded from the determination of the result. This means that these can still be clicked by the user and those clicks are counted and visible in the Insights area as well, but the answer is not included in the calculation of the product recommendation.

In the following example, according to the matrix, no result should be shown after the answer option "No". Because this answer option has been excluded, it is not included in the product recommendation:

Exclude replies docu

Number Recommendations returned

This input field has a technical background. It can be disregarded here. Explanation: You can choose how many products come from the server, i.e. also how much data is downloaded.

Show user inputs

Showing inputs on the results page

In the Special Fields area, under show_user_inputs the inputs of the users can be selected, which should be displayed at the end on the results page.

The display of the entries on the results page can be used, among other things, to show the user which answers they have chosen or to make it clear that a product meets the selected requirements. In the following example, the answer options "Cutting tool" and "Cutting wheel size" are shown on the results page:

View customer input
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